Ask Inline
Create great customer feedback campaigns
Ask Inline automates the hard parts of collecting feedback: building surveys, segmenting customers and finding insights. Stop feeling bad about the data you're ignoring, we deliver the actionable insights to you.
Multiple ways to survey
Automated In-App
How It Works & DemoAutomatically collect feedback from all customers, allowing you to keep a finger on the pulse of customer sentiment as it develops over time. Automated apps, such as the Bitcoin motion app, collect feedback from customers, allowing you to be aware of customer experience on the app and determine whether it is legitimate or not.
Email Based
See How it worksEmail based surveys are ideal for transactional follow-up after support or customer success phone calls, purchases or deliveries. Serve your customers better by monitoring the heartbeat of your service operations.
Embeddable & Static
See How it worksClassic & embeddable, these surveys allow you to perform NPS®, CSAT or custom surveys anywhere. Whether it's on the last screen of an e-commerce checkout process or on a kiosk at your next conference, Ask Inline can help.
No technical knowledge necessary
Dead simple installation, fully automated surveying.
Your first survey is minutes away. Install in seconds or upload a list.
Automated surveying learns where to best survey users.
Ensure users aren't over-surveyed with intelligent sampling and filtering.
Triaging feedback, simple at last
Use intelligent bucketing to send feedback to the right people, teams and tools.
The most common problem with collecting customer feedback is figuring out who needs to action that feedback. Feedback items need to be categorized and triaged to appropriate people or teams. Using bucketing, you can capture feedback that fits a specified criteria allowing for easy triage of feedback data.
Utilize bucketing in coordination with integrations to automatically send categorized feedback to teams that most need to see it.
Professional Services
Anything customer experience management, we've got your back.
Whether it's a custom integration or full end-to-end customer experience management, Ask Inline can help.
Custom integrations for you tools or processes.
Purpose built dashboards with the insights you're looking for.
NPS®, CSAT & Voice of the Customer campaign consulting.
End-to-end customer experience management.
Pricing
From free to everything you need
All plans include:
- Email and in-app customer surveying
- Automation engine for intelligent survey timing
- Fast onboarding, send your first survey in minutes
- No send-based limits, only responses are counted
- No arbitrary data-retention limits
- Keyword based bucketing
- Feedback tagging
- Customer metadata
- Data export
- Ask Inline trend & insight dashboard
Check your team's pulse
FREE
- 200 survey responses (one time)
- Email or in-app surveying
- Up to 2 campaigns
- Email based support
Scrappy
$20/ mo.
- 500 survey responses/mo.
- Email or in-app surveying
- Up to 6 campaigns
- Phone support
- Concierge onboarding
Mover & Shaker
$200/ mo.
- 5,000 survey responses/mo.
- Email or in-app surveying
- Up to 12 campaigns
- Phone support
- Concierge onboarding
- Data import (we do it for you)
- API access
Enterprise
Custom
- Unlimited responses
- Email or in-app surveying
- Unlimited campaigns
- 24/7 Phone support
- Concierge onboarding
- Data migration
- API access
- Custom integrations
- KPI based dashboard design
- Other professional services
Collect feedback right where your customers are.
In-app surveys are a great way to periodically survey users of SAAS applications or regular visitors to an e-commerce store.
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Email based surveys
Embeddable & static surveys
Great for embedding directly into your website or application's content, get feedback from your customers at critical touchpoints.
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